Pick-up and return

PICK-UP IN STORE

Please note that delivery is not available presently.

Only the option Pick-up in store is available.

Fast and convenient, our store is also easily accessible by car!

This is represented by the option «Store Pick-up» while placing your order online.


RETURNS AND EXCHANGES

Whether you bought online or at a branch, you can return the items to our branch by respecting the conditions below. Exception: used games, discounted games and special orders are final sales.

 

TIME TO RETURN AN ITEM

Purchases in store: Exchange of items (or store credit) within 7 days of purchase. The original invoice and the original packaging are required. A credit note in the form of a gift card will be issued. SALE ITEMS ARE FINAL SALES.

Online purchases: Exchange of items (or store credit) within 7 days of purchase. The receipt for the item and its original packaging is required. A credit note in the form of a gift card will be issued.SALE ITEMS ARE FINAL SALES. Purchases can be returned in person at our branch. Upon receipt of the returned products, a Boutique RÉPUBLIK JEUX gift card will be issued. 

In the case of a special order in a branch or online, the sale is final. 

If you need an extension of the return period, do not hesitate to contact our customer service so that we can find a solution. 

 

CONDITION OF ORIGIN MANDATORY

Products that have been returned must be in the same condition as they were when they were delivered to you or purchased at the branch in their original packaging. If you are unsure of the condition of the product you are returning, please contact us first.

 

RETURN OF ITEMS PURCHASED WITH A GIFT CARD

Upon the return of a product purchased using a Boutique RÉPUBLIK JEUX gift card, a credit will be given in the form of a Boutique RÉPUBLIK JEUX gift card, applicable when you next purchase in store.

 

GIFT CARD CONDITIONS 

Boutique RÉPUBLIK JEUX giftcards are valid at our store or on our online store. They cannot be converted into cash or reimbursed in cash. Boutique RÉPUBLIK JEUX gift cards cannot be used to purchase used items.

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